Your customers are not going to reward you for site uptime and performance—they just expect it. And so should you—from your ecommerce platform.
Demandware provides consistent, proven high availability so that you don’t ever have to worry about your site going down. Our state-of-the-art data centers across the globe ensure high performance and redundancy for our entire customer base. While many platform vendors promise performance, Demandware actually delivers it. We support large transaction volumes and seasonal peaks in site traffic with 99.97% reliability as tracked by Gomez. Our ongoing commitment and dedication for research into the latest hardware, software and networking technologies ensures rapid response times for all of our customers.
World-Class Data Centers
To make sure your customers are always satisfied, Demandware provides the best redundant point of delivery systems utilizing only tier one data centers across the globe. We have multiple data centers in Boston, San Jose, Frankfurt and London. Our infrastructure leverages the latest power systems—including generators for backup power, world-class bandwidth and Akamai Edge™ caching, making interruptions and delays for your customers unlikely. And we run identical architectures across our systems. This means that in the event of a natural disaster, your site will fail over to another point of delivery with minimal interruption.
The Highest Performance Levels
Consider all the work and responsibility involved in keeping your sites up and running—then consider that this is a core competency for Demandware. We have been doing it for more than 20,000 days across our customer base, and counting. We don’t want to be on par with traditional providers or in-house systems. We aim to surpass them. This is why Demandware sets goals to match or exceed the highest performance levels of leading businesses and measures on a continuous basis.
You focus on getting your customers there.
We’ll make sure your site is up and running.
UX Studio
An extensive library of pre-built merchandising processes and tools.
Business Manager
A robust dashboard interface to manage your entire ecommerce site.
Grid Computing
A scalable ecommerce infrastructure to handle seasonal peaks in traffic.
SiteGenesis
A blueprint for building great ecommerce sites.
Customer Service Suite
A Web-based interface to access order, customer, product information and more.