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- Before Demandware, world-famous German toy company Playmobil had in-house development control, but customization and content had to be maintained across a number of international sites. Most of its web development resources were allocated to maintenance and there were no upgrades.
- With Demandware, Playmobil has launched 11 sites simultaneously and has added three more with minimal effort. Currently, its in-house web development team has taken over site development and is now focusing on user experience improvements and merchandising requirements. Learn More.
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Demandware's flexible, scalable ecommerce platform meets our specific merchandizing and global branding requirements while minimizing both our one-time and ongoing costs.
Michael Konzmann,
Director, eCommerce
Playmobil
- Before Demandware, Bare Escentuals, creator of the revolutionary mineral makeup called bareMinerals, experienced no ecommerce growth as a result of its exclusivity with QVC. There existed only two smaller, non-strategic ecommerce websites. The company wanted a strong partner and automatic scalability.
- In just one year with Demandware, Bare Escentuals launched three brands. Now this innovative company has total control over user experience, revenue growth with outstanding performance and no outages, and no internal IT investments. Learn More.
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With the relaunch of our site on the Demandware Platform, we will have the highest levels of flexibility and control, enhancing our online reach and positioning.
Myles McCormick,
COO and CFO,
Bare Escentuals
- Zabar's is a family-owned New York City institution, serving freshly baked goods, imported cheeses and rich coffees at its Broadway store location for more than 70 years. As the volume of its online business increased, Zabar's switched to Demandware because it needed a highly flexible and scalable eCommerce Platform that is able to handle even the busiest holiday season with ease.
- With Demandware, Zabar's is able to focus on increasing its online revenue and providing its customers with an exceptional multi-channel shopping experience – without having to invest in and maintain expensive infrastructure.
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Demandware knew how to advise us in streamlining the site. We were able to make it much more user-friendly and add more efficient checkout operations. As a result, our order volume increased at a healthy rate and business was better than the previous season.
Larry Zilko,
Vice President of IT,
Zabar's & Co., Inc.
- America’s Gardening Resource offers gardening supplies and plants to its consumers through two brands — Gardener’s Supply and Dutch Gardens. Prior to Demandware, Gardener’s internal web team was forced to develop every new feature on its own, without updates. It experienced high costs, making it almost impossible to keep pace with its competition.
- Now, with Demandware, Gardener’s has received and deployed dozens of automatic upgrades containing new and improved features, such as search, SEO, catalog and promotions. Currently, Gardener’s web development team focuses on the user experience and putting new features to work. This past year, profits soared and Gardener’s continues to exceed previous revenue metrics on a weekly basis. Learn More.
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Demandware's commitment to delivering new functionality each quarter helps us stay ahead of the competition.
Max Harris,
Director of eCommerce
America’s Gardening Resource
- The Timberland Company designs and markets premium-quality footwear, apparel and accessories to consumers around the world. Timberland wanted an ecommerce partner to help its international business extend across multiple brands and geographies, and a platform that could help drive its growth.
- After a lengthy evaluation process, Timberland’s international ecommerce team selected Demandware for the Timberland UK site because of its advanced merchandising functionality; the ability to run multiple country-specific sites from a single platform; and its unique ability to provide complete control over all changes to site content, product images, and page additions and deletions, without depending on IT staff or another third party. Learn More.
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We needed an ecommerce partner who could help our international business extend across multiple brands and geographies. Demandware gave our ecommerce team the platform we needed to drive our growth.
Troy Brown,
Senior Director and General Manager, eCommerce,
Timberland Company
- House of Fraser, Britain's leading retailer of many of the world’s most famous brands—from Chanel and Estee Lauder to Prada and Max Mara—wanted an ecommerce partner to help expand the reach of its 300-plus online luxury designer brands and achieve its ambitious goals for continued growth fueled by the web. The new House of Fraser site and ecommerce strategy was delivered in partnership with eCommera and Demandware.
- eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions. Demandware was selected for its best-in-class tools that enable merchants to have complete control of merchandising and marketing. These tools allow House of Fraser to achieve a rich visual experience, implement a number of advanced Web 2.0 features and take advantage of Demandware’s faceted search features to deliver a truly brand-centric experience. Learn More.
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Demandware and eCommera are helping us to engage new customers and to meet our challenging revenue targets. We recognized that we needed to support our in-house merchants with the best functionality and tools to accomplish our growth objectives.
Peter Callaway,
Director of eCommerce,
House of Fraser
- Sanrio develops, distributes and licenses a collection of gift, stationery and fashion accessory items for women of all ages. Sanrio was founded in 1960 based on the concept that a small gift can bring a big smile to a child of any age. Today, over 50,000 Sanrio-branded items are sold in over 60 countries around the world.
- In the Western Hemisphere Sanrio character-branded products are sold in upwards of 12,000 locations including department, specialty, national chain stores and over 100 Sanrio boutiques. Sanrio selected Demandware to launch a new online shopping site with enhanced merchandising features. This site is part of a strategic company-wide effort to enrich Sanrio's brand experience. Learn More.
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Our goal is to continue the delivery of the 'Sanrio experience' for our customers to enjoy anytime and anywhere they shop.
Mas Imai,
President and COO
Sanrio, Inc.
- Sally Beauty Supply, an international specialty retailer and distributor of professional beauty supplies with revenue of more than $2 billion annually, wanted to expand its business through the online channel and offer its customers additional ways to shop.
- Sally Beauty selected Demandware because its eCommerce Platform delivers advanced merchandising capabilities, while eliminating unnecessary hardware, IT and staffing expenses. The new ecommerce site integrates with Sally Beauty’s loyalty and other in-store programs to provide a seamless cross-channel experience for its customers. Learn More.
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Creating an online shopping component will offer our customers an additional way to shop—at home and at times when it is most convenient for them. The ecommerce site will also showcase Sally Beauty's wide assortment of professional hair and beauty supplies along with detailed product information, helping our customer choose the best solution for her specialized needs.
Mike Spinozzi
President
Sally Beauty Supply
- Nine West—a Jones Apparel Group brand—is a world-renowned fashion leader, recognized as a total lifestyle brand offering runway looks interpreted into real-life fashions. Its footwear, apparel and accessories are sold in 60 countries and beloved by women around the world.
- Powered by the Demandware eCommerce Platform, the Nine West site includes innovative features such as “Look Book,” which guides visitors through the purchase of a complete outfit and “As Seen In,” which helps customers shop for items seen in magazines, TV and other high profile places. Learn More.
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With Demandware, we have industry-leading merchandising capabilities and complete control over our sites.
Ron Offir,
President of eCommerce,
Jones Apparel Group
- Easy Spirit—a Jones Apparel Group brand—combines a "live life to the fullest" mantra and delivers footwear with advanced comfort technology, updated classic styling and beautiful materials that are perfect for work, weekend or workout. Easy Spirit clothing makes simple silhouettes sophisticated with splashes of color and unique embellishments.
- Jones Apparel Group selected Demandware for Easy Spirit and other brands because it wanted an ecommerce platform that would enable it to launch multiple sites quickly without massive infrastructure costs. The Easy Spirit site provides an interactive customer experience with features such as videos, guided navigation and interactive catalogs. Learn More.
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With Demandware, we don’t have to worry about servers and maintaining a costly and burdensome technology infrastructure.
Ron Offir,
President of eCommerce,
Jones Apparel Group
- Barneys New York, the world-renowned luxury retailer, wanted an ecommerce partner that would enable it to provide its customers with the same level of service online as they experience and expect in their stores.
- Barneys chose Demandware because its flexible on-demand platform will enable it to scale as needed across key holiday seasons and handle complex transactions, while providing the luxury retailer the ability to own merchandising capabilities and have full control over the day-to-day management of the site. Learn More.
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The flexibility and control of the Demandware platform enables us to provide a more robust, feature-rich, sophisticated environment for our multi-channel initiatives.
Larry Promisel,
Vice President of eCommerce,
Barneys New York
- Richlund Ventures, a multi-brand retail equity firm, selected the Demandware eCommerce Platform to power all of its homeliving destination sites, including Compact Appliance, which provides distinctive, small-format home appliances that offer superior style and maximum functionality.
- Richlund Ventures wanted an ecommerce solution that was easily customizable, included rich merchandising capabilities, allowed them to launch multiple sites quickly and didn’t require a significant investment in IT infrastructure. With Demandware, they have full in-house control over all aspects of the online shopping experience, with the operational advantages of the on-demand model, including automatic upgrades and best-in-class data centers.
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Everything is better with Demandware. It has been a fundamental change in how we do business. We are projecting significant growth for our online channel and, with Demandware, we have an ecommerce platform that can take us to the next level.
Jason Roussos,
President,
Richlund Ventures
- Jones New York—a Jones Apparel Group brand—is the embodiment of modern American style. With impeccably designed clothing and footwear that define a woman’s wardrobe, Jones New York provides the highest standards of quality in fit and design that its customers have come to appreciate and expect.
- One of several Jones Apparel Goup sites powered by the Demandware eCommerce Platform, jny.com offers the largest selection across all the Jones New York apparel lines. This highly engaging site includes innovative features such as interactive fashion advice from style guru Lloyd Boston, seasonal video style tips and The Jones Report—a guide to the latest fashions that allow visitors to buy an entire look with one click. Learn More.
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With Demandware, we have industry-leading merchandising capabilities and complete control over our sites.
Ron Offir,
President of eCommerce,
Jones Apparel Group