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- Before Demandware, world famous German toy company Playmobil had in-house development control, but customization and content had to be maintained across a number of international sites. Most of its web development resources were allocated to maintenance and there were no upgrades.
- With Demandware, Playmobil has launched 11 sites simultaneously and has added three more with minimal effort. Currently, its in-house web development team has taken over site development and is now focusing on user experience improvements and merchandising requirements. Learn More.
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Demandware's flexible, scalable ecommerce platform meets our specific merchandizing and global branding requirements while minimizing both our one-time and ongoing costs.
Michael Konzmann,
Director, eCommerce
Playmobil
- Before Demandware, Bare Escentuals, creator of the revolutionary mineral makeup called bareMinerals, experienced no eCommerce growth as a result of its exclusivity with QVC. There existed only two smaller, non-strategic eCommerce websites. The company wanted a strong partner and automatic scalability.
- In just one year with Demandware, Bare Escentuals launched three brands. Now this innovative company has total control over user experience, revenue growth with outstanding performance and no outages, and no internal IT investments. Learn More.
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With the relaunch of our site on the Demandware Platform, we will have the highest levels of flexibility and control, enhancing our online reach and positioning.
Myles McCormick,
COO and CFO,
Bare Escentuals
- Zabar's is a family-owned New York City institution, serving freshly baked goods, imported cheeses and rich coffees at its Broadway store location for more than 70 years. As the volume of its online business increased, Zabar's switched to Demandware because it needed a highly flexible and scalable eCommerce Platform that is able to handle even the busiest holiday season with ease.
- With Demandware, Zabar's is able to focus on increasing its online revenue and providing its customers with an exceptional multi-channel shopping experience – without having to invest in and maintain expensive infrastructure.
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Demandware knew how to advise us in streamlining the site. We were able to make it much more user-friendly and add more efficient checkout operations. As a result, our order volume increased at a healthy rate and business was better than the previous season.
Larry Zilko,
Vice President of IT,
Zabar's & Co., Inc.
- America’s Gardening Resource offers gardening supplies and plants to its consumers through two brands — Gardener’s Supply and Dutch Gardens. Prior to Demandware, Gardener’s internal web team was forced to develop every new feature on its own, without updates. It experienced high costs, making it almost impossible to keep pace with its competition.
- Now, with Demandware, Gardener’s has received and deployed dozens of automatic upgrades containing new and improved features, such as Search, SEO, Catalog, and Promotions. Currently, Gardener’s web development team focuses on the user experience and putting new features to work. This past year, 2006, profits soared and Gardener’s continues to exceed previous revenue metrics on a weekly basis. Learn More.
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Demandware's commitment to delivering new functionality each quarter helps us stay ahead of the competition.
Max Harris,
Director of eCommerce
America’s Gardening Resource
- The Timberland Company designs and markets premium-quality footwear, apparel and accessories to consumers around the world. Timberland wanted an ecommerce partner to help its international business extend across multiple brands and geographies, and a platform that could help drive its growth.
- After a lengthy evaluation process, Timberland’s international ecommerce team selected Demandware for the Timberland UK site because of its advanced merchandising functionality; the ability to run multiple country-specific sites from a single platform; and its unique ability to provide complete control over all changes to site content, product images, and page additions and deletions, without depending on IT staff or another third party. Learn More.
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We needed an ecommerce partner who could help our international business extend across multiple brands and geographies. Demandware gave our ecommerce team the platform we needed to drive our growth.
Troy Brown,
Senior Director and General Manager, eCommerce,
Timberland Company
- House of Fraser, Britain's leading retailer of many of the world’s most famous brands—from Chanel and Estee Lauder to Prada and Max Mara—wanted an ecommerce partner to help expand the reach of its 300-plus online luxury designer brands and achieve its ambitious goals for continued growth fueled by the web. The new House of Fraser site and ecommerce strategy was delivered in partnership with eCommera and Demandware.
- eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions. Demandware was selected for its best-in-class tools that enable merchants to have complete control of merchandising and marketing. These tools allow House of Fraser to achieve a rich visual experience, implement a number of advanced Web 2.0 features, and take advantage of Demandware’s faceted search features to deliver a truly brand-centric experience. Learn More.
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Demandware and eCommera are helping us to engage new customers and to meet our challenging revenue targets. We recognized that we needed to support our in-house merchants with the best functionality and tools to accomplish our growth objectives.
Peter Callaway,
Director of eCommerce,
House of Fraser
- Sanrio develops, distributes and licenses a collection of gift, stationery and fashion accessory items for women of all ages. Sanrio was founded in 1960 based on the concept that a small gift can bring a big smile to a child of any age. Today, over 50,000 Sanrio-branded items are sold in over 60 countries around the world.
- In the Western Hemisphere Sanrio character-branded products are sold in upwards of 12,000 locations including department, specialty, national chain stores and over 100 Sanrio boutiques. Sanrio selected Demandware to launch a new online shopping site with enhanced merchandising features. This site is part of a strategic company-wide effort to enrich Sanrio's brand experience. Learn More.
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Our goal is to continue the delivery of the 'Sanrio experience' for our customers to enjoy anytime and anywhere they shop.
Mas Imai,
President and COO
Sanrio, Inc.
- Sally Beauty Supply, an international specialty retailer and distributor of professional beauty supplies with revenue of more than $2 billion annually, wanted to expand its business through the online channel and offer its customers additional ways to shop.
- Sally Beauty selected Demandware because its eCommerce Platform delivers advanced merchandising capabilities, while eliminating unnecessary hardware, IT and staffing expenses. The new ecommerce site integrates with Sally Beauty’s loyalty and other in-store programs to provide a seamless cross-channel experience for its customers. Learn More.
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Creating an on-line shopping component will offer our customers an additional way to shop—at home and at times when it is most convenient for them. The ecommerce site will also showcase Sally Beauty's wide assortment of professional hair and beauty supplies along with detailed product information, helping our customer choose the best solution for her specialized needs.
Mike Spinozzi
President
Sally Beauty Supply
- In less than thirty years, Nine West has evolved to become a world-renowned fashion leader. Established in 1978, the Nine West brand took its name from its founding address at 9 West 57th Street in New York City.
- Today, Nine West is beloved by women around the world, offering not just footwear, but handbags, sportswear, dresses, eyewear, sunglasses, legwear, outerwear, jewelry, belts, hats and cold weather accessories. Nine West recently introduced suits, luggage, scarves and wraps and kids footwear. Nine West is a trusted fashion advisor in every category.
- Nine West offers a quick edit of the runways – pinpointing the “must-have” looks thorugh the Hot 9. Consumers have come to rely on the Hot 9 for the latest trends and hottest looks each season. Sold in 60 countries, Nine West is recognized as a total lifestayle brand offering runway looks interpreted into real life fashion.
- Richlund Ventures, a multi-brand retail equity firm, selected the Demandware eCommerce Platform to power all of its homeliving destination sites, including Compact Appliance, which provides distinctive, small-format home appliances that offer superior style and maximum functionality.
- Richlund Ventures wanted an ecommerce solution that was easily customizable, included rich merchandising capabilities, allowed them to launch multiple sites quickly and didn’t require a significant investment in IT infrastructure. With Demandware, they have full in-house control over all aspects of the online shopping experience, with the operational advantages of the on-demand model, including automatic upgrades and best-in-class data centers.
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Everything is better with Demandware. It has been a fundamental change in how we do business. We are projecting significant growth for our online channel and with Demandware, we have an ecommerce platform that can take us to the next level.
Jason Roussos,
President,
Richlund Ventures
- lucy® activewear, a leading women’s performance apparel retailer and a division of VF Corporation, selected the Demandware eCommerce Platform to power its ecommerce site, lucy.com. lucy® will use Demandware’s advanced merchandising capabilities to offer its customers a sophisticated online shopping experience, while at the same time relying on Demandware’s on-demand model to simplify site infrastructure and maintenance.
- Demandware will provide lucy® a reliable Web platform to manage continued ecommerce growth and peak seasonal and marketing-related customer volume, while maintaining the high level of customer service that the lucy® brand strives to provide consumers. Learn More.
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Our ecommerce site is a key sales channel for the lucy® brand, as approximately 50 percent of our in-store customers also visit us online. As traffic to our Website continues to increase, our enhanced Website and platform will enable us to offer customers a sophisticated, stress-free shopping experience, as well as targeted cross-channel promotions and guaranteed availability.
Rebecca Taubman
Director of eCommerce
lucy®